Amazon runs an invite-only program that gives select new brands a personal account manager, waived fees, early access to deals, and up to $25K in credits. You can't sign up for this on your own. SparkTok is one of a small number of approved agency partners who can refer brands into the program.
This is Amazon's New Seller Success (NSS) Strategic Accounts program. It's not listed anywhere on Amazon's site, and there's no public application. The only way in is through an approved agency partner. Here's what qualifying brands receive:
A real person inside Amazon assigned to your brand for up to one year. They help you scale, fix issues, reach new customers, and make decisions about your Amazon business. This is not the generic Seller Support everyone else gets.
Your rep analyzes your account and gives you tailored recommendations on fulfillment, conversion, merchandising, account health, and global expansion. Strategies built for your brand, not generic advice.
Listing taken down? Account flag? Instead of waiting in the standard support queue, you get direct access to a team of specialists who can step in and resolve issues before they hurt your business.
Get invited to exclusive deal events, Lightning Deals, and new Amazon programs before they're available to the general seller population. Your rep surfaces these opportunities based on your specific goals.
Brands that show strong demand signals (strong DTC sales, social presence, or off-Amazon traction) may qualify for Amazon's New Seller Incentives Plus (NSI+). This is an elevated tier of benefits on top of the account manager, and it's completely free for up to one year. These are real cost savings most sellers will never see:
This program is for brands that are new to selling on Amazon. Existing Amazon sellers are not eligible.
Fill out a quick form with your brand details. Since this program is invite-only and not publicly available, SparkTok submits your information to Amazon directly as your referral partner.
Amazon's sales team evaluates your brand and determines your level of support within 3 business days.
Amazon connects you and SparkTok with your assigned Account Executive via email.
Your Amazon rep schedules your first call to kick off the onboarding process and introduce your full support team.
Apply below and we'll review your brand. If you qualify, we submit you directly to Amazon's invite-only New Seller Success program.
Apply Now →Free to apply. No commitment. We'll only submit brands that meet Amazon's criteria.